News

Doug Smith Spares - 50 years experience in Appliance Spare Parts

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Granville 02 8868 6700
Burleigh 07 5522 0733
Pymble 02 9449 7655
Mackay 07 4951 4266
Dubbo 02 6883 3222

Appliances & Posts

Hoover Spare Parts Australia. Doug Smith Spares
July 21, 2020

Hoover Appliance Spare Parts now here!!

Great News!   Doug Smith Spares are now Australian National Distributors of Hoover Appliance Parts.   The Hoover brand is a household word, but in recent times has had a chequered history. Up until 2014 the brand was handled by Andi, but since then it’s been through various companies importing various parts of the product range, and none of them willing to touch anything that they didn’t import. But that has now all changed…..   Now for the first time in many years, all parts for all models are available in one place
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July 20, 2020

Fisher and Paykel parts severely delayed Australia wide.

  Unfortunately Parts for Fisher and Paykel, along with Haier (their parent Company brand) and Delonghi major appliances (built by Elba – their subsidiary company brand) are severely disrupted as Fisher and paykel are currently not dispatching parts, as they are moving warehouses. Please read on for more detailed information……..   We has been no formal announcement of this relocation, so we have no fixed timeframe, but the latest information received from the company on July 27 said “2 to 3 weeks”. but this is only a guess. This particularly
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March 19, 2020

Changes to our service due to COVID-19

Updated 3/8//2020 7:35 AM AEST Dear Customers, The following is for your safety and ours. Please read it fully so you understand what to expect from us. As with all businesses, we have taken additional precautions to limit our exposure and ensure the health of our staff and customers. Below is an evolving list of actions, most of them around avoiding personal contact. These are spelled out here primarily so that our customers can understand what to expect from our service delivery and how it’s changed. We will continue to
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March 16, 2020

Doug Smith Spares does not accept cash

In accordance with advice from authorities, as a part of our ongoing response to Covid-19 we are taking measures to reduce unnecessary person to person contact. As a part of this ongoing strategy, effective immediately we will no longer be accepting cash as payment at any of our stores. We suggest to customers that you consider taking advantage of our relatively cheap and very fast delivery service, which will bring your parts directly to your front door without the need to expose yourself to other humans at all. For customers
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January 31, 2020

Our New Look Gold Coast Team!

We are very excited to introduce our Gold Coast customers to our new branch Manager, Shayne Tonkin. Shayne has been working in our Dubbo store for a few years, and has over 20 years of parts experience. He is looking forward to working with you all. Joining Shayne is Jenny, who has many years of experience in an appliance service/parts business in Sydney, and Peter who joins us form the mobile phone repair business. Please make them all welcome as they bring new energy to our Gold coast customer service
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australia-day-logo-for-web
January 20, 2020

Australia Day Weekend 2020

As Australia Day falls on a Sunday, the actual Public Holiday is the following Monday, January 27, so our stores will all be closed on that Monday. Our Gold COast Store will be also closed on Saturday 25th of January, but out Granville, Pymble and Mackay stores will all be open. We apologise for any inconvenience caused to our customers, and thank you for your understanding.
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