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Trade Customer Details Form
Not yet a trade customer? Perhaps you should be…….
As one of Australia’s leading Suppliers of Appliance Parts, we are committed to being a leader in Customer service in this industry. Doug Smith Spares now has five Branches located in NSW and Qld – Granville (Head Office), Pymble, Dubbo, Burleigh Heads & Mackay.
If you are in the Appliance repair industry (or closely associated trade+), you may be entitled to a trade discount. At Doug Smith Spares, we are very active in keeping our trade prices competitive, because we want our trade customers to be able to rely on us. But price is only one part of it.
If you no longer want to have to hunt all over town with several different suppliers, to find excellent service and good reliable parts at competitive prices, then you can get everything you require right here at Dougies.
Time is Money
We understand that your time is valuable, so parts you buy from us will always be of the highest quality available. Repeat trips waste your time and money. If you need a reliable supply of genuine parts for a large range of brands, you will find that here.
We are Authorised Distributors for all Electrolux brands including AEG, Westinghouse, Kelvinator, Simpson, Hoover, Chef, Dishlex, Vintec and Beefeater. Panasonic have appointed us as Authorised Resellers, and we are Official Parts Distributors for Beko. We’re also distributors of Fisher & Paykel, Whirlpool, Haier, Maytag, IAG, Baumatic and LG parts. Our stock holding is extensive and includes brands such as Kleenmaid, Miele, Smeg Samsung, Omega, Bosch, Delonghi, and many, many more.
Our Customer Service Team are well trained to help you identify the parts you require, so that you can get the right part, with as little interruption to your busy day as possible. If you are unsure of the parts you need, just give us a call and we’ll look after it for you. Of course, we will order in any part which we may not have in stock, no matter how small. If it is not convenient for you to visit our stores, we can even organise to send the parts to you.
In addition, we can offer you a direct Trade Line Phone Number, in order to prioritise your phone queries, and reduce call waiting times.
And, of course you get access to these trade pages, where you’ll find Specials, News, Brochures, Handy technical tips and useful hacks, and other information specifically for the trade. There’s even an email enquiry form that goes straight to our Priority Trade Service team.
To become a customer of Doug Smith Spares please spend 90 seconds completing our New Trade Customer Details Form here:
Please do not fill in this form if:
- You are already a trade customer of DSS and have a customer code (account number) If you can’t remember what it is, please email us.
- You are not actively engaged in the repair of household appliances for a living. (+ related trades)
- You are a spammer trying to flog something. Ain’ nobody got time for dat.
This is not just a registration form to view content on the website. This is a customer application form. By filling in this form you are asking us to add you to our customer database. You will be sent a customer code, which flags your pricing in our system, as well as gains you access to the trade-only sections of our website. You may also receive emails from us from time to time. Please read our Trading Terms for full Terms and conditions.
