What’s New?

During the Covid-19 outbreak our shop counters are open in a restricted capacity. We strongly encourage customers to ring or email through first, as this will see you in and out in seconds when you come to pick up. 

Phone numbers are here

Please follow our facebook pages for updates as they happen at each store: 
Pymble; Dubbo; Mackay; Granville; Gold Coast

Featured Products, Guides & How-to's, News

Changes to our service due to COVID-19

Updated 28/5/2020 7:58 AM AEDST Dear Customers, The following is for your safety and ours. Please read it fully so you understand what to expect from us. As with all businesses, we have taken additional precautions to limit our exposure and ensure the health of our staff and customers. Below is an evolving list of actions, most of them around avoiding personal contact. These are spelled out here primarily so that our customers can understand what to expect from our service delivery and how it’s changed. We will continue to

Why Doug Smith Spares?

Parts Enquiry

Prompt Response
Genuine Parts

Operating Hours

Weekdays: 08:30 – 17:00 *
Saturday: 09:00 – 12:00 *
Sunday: CLOSED

  • Dubbo Store hours here


Call Us

Granville 02 8868 6700
Burleigh 07 5522 0733
Pymble 02 9449 7655
Mackay 07 4951 4266
Dubbo 02 6883 3222

About Doug Smith Spares

  • We are Sydney’s largest independent Appliance Parts Distributor
  • Now also on the gold coast, in Regional NSW and North Qld
  • Money back guarantee if you change your mind (limitations apply)
  • Over 3000 items in stock for immediate delivery. 1/2 Million more available on request
  • We have been in Business for 50 years! 
  • Genuine quality parts – not cheap rubbish
  • Personal friendly service every time
  • Authorised manufacturers distributors and/or suppliers of parts for all major brands
  • Happy to tell you who we are, and where we are. Many won’t
  • Don’t buy Anything! until you read our online buyers guide. 60 seconds is all it takes

Prompt and friendly service

Would like to say a huge Thankyou for the prompt and friendly service in getting parts for my Beko fridge/freezer delivered to me

All up and running again – Shirley, Queensland

Most helpful service

You have to be one of the most helpful service people I have ever dealt with. Tell your boss I said you are a credit to your company and you deserve a pay rise!

DB – Internet

Truly remarkable!

Wow! That’s the best spare parts service I’ve ever seen. Truly remarkable.

PE – Kings Langley

10 out of 10

10 out of 10 for the service you provided me. Very prompt reply to my internet enquiry re parts for an old ASKO dryer. You had the parts and delivered to my interstate address within a few days.The parts were correct and your price was good. Thank you.

Meet Our Team



Jane Bernaldo

Pymble Store Manager

Shayne Tonkin


Janine McLean


Donna Norman


Our Brands