Dubbo Store – Temporary Closure

Dear Customers. Unfortunately the building which houses our Dubbo store is receiving a new floor this week. As a result the store will be closed from today (January 25) and will reopen on Monday Feb 5. Janine will be working from home to answer phones and emails, but unfortunately there can be no parts pick up in store for the next week or so. We trust you’ll understand that this situation is beyond our control, and we thank you for your patience. 

 

Gold Coast Appliance Store Relocation

Our Burleigh heads Store has moved about 10 metres.  Details.

 

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Parts Enquiry

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Genuine Parts

Operating Hours

Weekdays: 08:30 – 17:00 +
Saturday: 09:00 – 12:00 *
Sunday: CLOSED

* Sydney Store only
+ Dubbo Hours are Here
+ Gold Coast Hours Here

Locations

Call Us

Sydney 02 8868 6700
Burleigh 07 5522 0733
Mackay 07 4951 4266
Dubbo 02 6883 3222

Why Doug Smith Spares?

About Doug Smith Spares

  • Happy to tell you who the company is, and who our people are, and where we are. Many companies won’t.
  • We are one of Australia’s largest independent Appliance Parts Distributors
  • We’re in Sydney, on the Gold Coast, in Regional NSW and North Qld.
  • Money back guarantee if you change your mind (Stock only – limitations apply)
  • Over 3000 items in stock for immediate delivery. 1/2 Million more available on request
  • We have been in Business for 50 years! 
  • Genuine quality parts – not cheap rubbish
  • Personal friendly service every time
  • Authorised manufacturers distributors and/or suppliers of parts for all major brands
  • Don’t buy Anything! until you read our online buyers guide. 60 seconds is all it takes

Prompt and friendly service

Would like to say a huge Thankyou for the prompt and friendly service in getting parts for my Beko fridge/freezer delivered to me

All up and running again – Shirley, Queensland

Glad we found you!

Wilson elements Stove knob kit

These knobs were a great fit for our Smeg stove, and far more economical than the outrageously priced genuine replacement parts.
We had been putting off the replacement for some time because of the cost, however after the third (out of 4) knob broke we had to do something!
Glad we found you!
Thanks,
Peter and Melissa

Most helpful service

You have to be one of the most helpful service people I have ever dealt with. Tell your boss I said you are a credit to your company and you deserve a pay rise!

DB – Internet

Truly remarkable!

Wow! That’s the best spare parts service I’ve ever seen. Truly remarkable.

PE – Kings Langley

10 out of 10

10 out of 10 for the service you provided me. Very prompt reply to my internet enquiry re parts for an old ASKO dryer. You had the parts and delivered to my interstate address within a few days.The parts were correct and your price was good. Thank you.

Gold Coast Trading Hours

Amended trading hours for Burleigh Heads store onlyBusiness Hours (Burleigh):Monday to Friday: 8:30 am to 2:30PM **** Although our phones and emails are still being answered until 5PM, our physical shopfront at our Burleigh Heads store will close each day...

Delonghi Spare Parts are now here!

Doug Smith Spares are now the Exclusive National Distributor of Genuine Delonghi Dishwasher Spare Parts in Australia.Stock is will be arriving and made available during October 2022, and as stock arrives, we will endeavour to fill customer backorders as...

Blanco Spare Parts are now here!

Doug Smith Spares has recently been appointed as the Exclusive National Distributor of Blanco Spare Parts or Australia. Like any transition, we will experience some delays while stock is transferred and located in our warehouse, however we are loading more...

Rinnai Appliance Spare Parts now at Dougies!

For over 50 years Australians have been enjoying the comfort, convenience and reliability of Rinnai appliances. For over 50 years  Australians have also enjoyed the great local friedly service from Doug Smith Spares. We are very pleased to announce that...

We reckon everyone knows what’s going on these days, and is sick of reading about this stuff so we’ve taken it off the home page. It’s here though if you need it. 

 

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Our Brands

Online Store Customers – please note.

Credit card payments are temporarily unavailable for online orders. Australian websites have been increasingly targeted by ‘BIN’ attacks, so in the interests of security, we have temporarily disabled credit card payments for web shop orders. You can still order on the web store and pay with Direct deposit or Osko. If you wish to use a credit card, please please call us and we will happily process your payment over the phone; or email us, and we can issue you a quote with a link to a secure payment portal. 

We apologise for the inconvenience, and thank you for your understanding.