Return FormReturn Authorisation Your Name*Phone Number*Please give us the phone number you used on your order. (if there was one)Your Email*Sales Number*Please tell us the Order number on which you received the original goods. (at the top of your invoice or docket)Date Of Purchase* Date Format: DD slash MM slash YYYY Which branch was your item picked up or shipped from?*GranvilleGold CoastMackayDubboUnsureReason for return*Part is missing (must be notified within 48 hours)Received Damaged (must be notified with 48 hours)What I got is not what I ordered. (must be notified with 48 hours)I ordered the wrong partI found that my appliance has other problemsI just changed my mindThe part failed under warranty.Please select the reason that best fits your circumstancesPlease attach a photo of the part you received Drop files here or Accepted file types: jpg, gif, png.please upload between 1 and 3 photos. maximum file size 100MB each please.Date You received the item* Date Format: MM slash DD slash YYYY Issues with short, incorrect, or damaged delivery must be less than 48 hours (2 days)Has the part been fitted?*YesNoIs the part an 'Electrical item'?*NoYesThis includes Electronics, or anything that has electricity connected to it in any way. For safety reasons, items of an electrical nature are not able to be returned.Is the returned part a PCB?*yesNoThe diagnosis of electronic appliances is not a straightforward task and oftentimes electronic components can appear to be faulty, when they may not be. At the time of Purchase We STRONGLY encouraged you to engage the services of a qualified service agent to diagnose and test your machine prior to purchasing a circuit board. By purchasing this item, you agreed that the item you are purchasing may not fix the fault in your machine. Sometimes the fault in circuit boards can be a result of a fault in another component, and fitting a new board to the machine can result in damage to the new board as well. Electronic components can in some cases be damaged by static electricity, water, or some other factor. Because of these factors, this PCB may not be returned for credit under any circumstances, whether it has been fitted to your machine or not.Is the Warranty item A PCB?YesNoAs advised at the time of purchase, the most common reason for claiming warranty on PCB's is mis-diagnosis of the fault, or damaged sustained to the PCB from some external factor. (faulty pump in your machine etc). The failure rate on new PCB's from the manufacturer is known to be less than 1 in 250.Once you claim warranty the PCB needs to be sent back to the manufacturer for testing. Once the manufacturer accepts the warranty, we will send you a replacement PCBPart Number(s)*Which part or parts do you wish to return to us?any other detail?Please tell us any other details about the return.CAPTCHANameThis field is for validation purposes and should be left unchanged.