Gold Coast Appliance Store Relocation

Our Burleigh heads Store has moved about 10 metres.  Details.


Search for models, parts, anything:

Parts Enquiry

Prompt Response
Genuine Parts

Operating Hours

Weekdays: 08:30 – 17:00 +
Saturday: 09:00 – 12:00 *
Sunday: CLOSED

* Sydney Store only
+ Dubbo Hours are Here
+ Gold Coast Hours Here


Call Us

Sydney 02 8868 6700
Burleigh 07 5522 0733
Mackay 07 4951 4266
Dubbo 02 6883 3222

Why Doug Smith Spares?

About Doug Smith Spares

  • Happy to tell you who the company is, and who our people are, and where we are. Many companies won’t.
  • We are one of Australia’s largest independent Appliance Parts Distributors
  • We’re in Sydney, on the Gold Coast, in Regional NSW and North Qld.
  • Money back guarantee if you change your mind (Stock only – limitations apply)
  • Over 3000 items in stock for immediate delivery. 1/2 Million more available on request
  • We have been in Business for 50 years! 
  • Genuine quality parts – not cheap rubbish
  • Personal friendly service every time
  • Authorised manufacturers distributors and/or suppliers of parts for all major brands
  • Don’t buy Anything! until you read our online buyers guide. 60 seconds is all it takes

Prompt and friendly service

Would like to say a huge Thankyou for the prompt and friendly service in getting parts for my Beko fridge/freezer delivered to me

All up and running again – Shirley, Queensland

Glad we found you!

Wilson elements Stove knob kit

These knobs were a great fit for our Smeg stove, and far more economical than the outrageously priced genuine replacement parts.
We had been putting off the replacement for some time because of the cost, however after the third (out of 4) knob broke we had to do something!
Glad we found you!
Peter and Melissa

Most helpful service

You have to be one of the most helpful service people I have ever dealt with. Tell your boss I said you are a credit to your company and you deserve a pay rise!

DB – Internet

Truly remarkable!

Wow! That’s the best spare parts service I’ve ever seen. Truly remarkable.

PE – Kings Langley

10 out of 10

10 out of 10 for the service you provided me. Very prompt reply to my internet enquiry re parts for an old ASKO dryer. You had the parts and delivered to my interstate address within a few days.The parts were correct and your price was good. Thank you.

Rinnai Appliance Spare Parts now at Dougies!

For over 50 years Australians have been enjoying the comfort, convenience and reliability of Rinnai appliances. For over 50 years  Australians have also enjoyed the great local friedly service from Doug Smith Spares. We are very pleased to announce that...

Hoover Appliance Spare Parts now here!!

Great News! Doug Smith Spares are now Australian National Distributors of Hoover Appliance Parts. The Hoover brand is a household word, but in recent times has had a chequered history. Up until 2014 the brand was handled by Andi, but since then it's been...

Doug Smith Spares does not accept cash

In accordance with advice from authorities, as a part of our ongoing response to Covid-19 we are taking measures to reduce unnecessary person to person contact. As a part of this ongoing strategy, effective immediately we will no longer be accepting cash as payment at...

We reckon everyone knows what’s going on these days, and is sick of reading about this stuff so we’ve taken it off the home page. It’s here though if you need it. 


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Online Store Customers – please note.

Credit card payments are temporarily unavailable for online orders. Australian websites have been increasingly targeted by ‘BIN’ attacks, so in the interests of security, we have temporarily disabled credit card payments for web shop orders. You can still order on the web store and pay with Direct deposit or Osko. If you wish to use a credit card, please please call us and we will happily process your payment over the phone; or email us, and we can issue you a quote with a link to a secure payment portal. 

We apologise for the inconvenience, and thank you for your understanding.